2022 Objectives and Key Results
Build a New Court Management System
By creating a roadmap to modernization we will increase court confidence and improve employee satisfaction by establishing a sense of certainty about our path to replace the existing court management systems. Improving the ACAP systems is a top priority of both the Judiciary and CIS Division strategic plans. The AOC has been trying to decide whether to try to buy, build, or modify existing systems or migrate to a newer version provided by Avenu. AOC has signed the Early Adopter Program to gain access to Clearview Court - the new case management system. We have been unsuccessful in acquiring funds to increase staff to support modernization. With the global pandemic and the likelihood of dramatic budget cuts, we must identify a path forward with limited resources.
Increase Number of Courts on eFlex
By continuing eFlex roll outs to circuit courts. We will continue delivering value to our courts, increase uniformity of the courts, and improve the quality of information being provided to our justice partners.
Increase Security and Support of Services
By increasing the reliability and security of our network and adopting emerging infrastructure technologies providing new and evolving best practices in the services that we provide to the courts and by maintaining the care for our customers in a timely manner which will increase customer satisfaction and improve the customer experience.
Improve Organizational Culture
By adopting a positive culture for our division that represents our beliefs in how we work together to achieve the goals of the CIS Division, AOC, and the Judiciary. Inspired by the book by Tony Hsieh, Delivering Happiness, we aspire to create a culture book for the CIS Division and adopt a list of values to help guide our employees.
Improve Communication and Technology Education
By planning and holding the 2022 ACAP Systems Conference.