Modernization Project Dashboard
The pervasive use of technology has become a necessity rather than an enhancement in our daily lives. The demand for innovative technology has permeated education, transportation, commerce, and banking. It is not uncommon for a parent to check their child’s grades online. It is not uncommon for a commuter to optimize his or her route using a mobile application. It is not uncommon to purchase items online and expect delivery this week. It is not uncommon to use a mobile device to check a bank account, pay bills or move money from one account to another. These sectors rely on the use of current technology to be “efficient, effective and user-friendly.” So why not the judiciary? Often deemed as the last adopters of new technology, the external request for the judiciary to be “efficient, effective and user-friendly” is here. This is realized through the current advancements being made available in information technology and is validated through The State of State Courts 2016 Survey commissioned by the National Center for State Courts (NCSC). While overall confidence in the courts has risen, there is a demand for more innovation and a greater use of technology to improve customer service and access.
The Modernization Plan
“We must embrace new technologies that will help the administration of justice become more efficient, effective, and user-friendly.” - Chief Justice Kemp, June 16th, 2017 State of the Judiciary Address