The Court Information Systems (CIS) Division has expanded its use of agile methodologies in order to break down organizational silos and fulfill its customer-driven vision for the AOC. In December 2022, the CIS Division secured ARPA funding and revised its strategic initiatives plan in order to focus on one goal: building a new court-management solution.
Replace the Arkansas Court Automation Programs (ACAP)
Contexte is built on Oracle Forms, an outdated technology that results in a case-management system that is difficult to navigate, difficult to learn, and increasingly difficult to support. The eFiling system is provided by a third-party vendor and is not updated regularly with new features expected by customers. The Juror for Windows system, although simpler to navigate, is nearly impossible to support because of its development platform. The vendor has been unable to provide a modern replacement, and acquiring a new system is unaffordable. iMIS was acquired to replace multiple attorney-management systems. Although the application achieves the goal of unifying attorney management within one system, it is very limited in capabilities, and to contract with the vendor for modifications is expensive. Many courts refuse to use the case- and jury-management systems because of their complexity. Jury-, case-, and attorney-management data reside in separate databases, and much of the information is duplicated or must be re-entered. Increasingly, the courts and the public expect to interact with court systems intuitively according to their personal experience with modern applications, including full functionality from mobile devices. Avenu has been unable to provide a path to modernization. After carefully evaluating the option of modernizing Contexte, the CIS Division determined that the best path forward to a uniform court-management solution would be to build a new, modern, secure, intuitive, court management system for all Arkansas courts while decreasing resources assigned to support AOC legacy systems.
Complete eFlex Rollout
Complete eFlex roll outs to circuit courts to deliver value to our courts, increase uniformity of the courts, and improve the quality of information being provided to our justice partners.
Rollout our self-help resources such as the USAAPP and Court Services App to more courts, enabling them to manage their court needs for a quicker response time and to reduce the number of requests to AOC support in anticipation of resources moving to support the new system.