The AOC Court Applications Business Director is a member of the CIS Division’s Leadership Team and is responsible for collaborating with the division’s Application Support Team. As part of leadership, the Business Director helps develop standards for application training, data quality, and business requirement translation for the implementation of court management systems in Arkansas courts. The Business Director has regular contact with elected court officials and court staff, department staff, and other state agency personnel. Duties include developing, maintaining, documenting, and implementing technology standards for business needs for the courts. As liaison for the Application Support Team, the Business Director coaches and provides guidance related to the challenges of running a successful help desk.